If you’re experiencing problems with the Microsoft Store or want to reset it to its default state, follow the step-by-step instructions below. Resetting or repairing the Microsoft Store is a quick way to resolve most app download, update, or launch issues without reinstalling your entire system.
Why You May Need to Repair or Reset Microsoft Store
Common reasons users need to repair or reset Microsoft Store include:
- The Microsoft Store app doesn’t launch
- Apps are stuck on “pending” or won’t update
- Store crashes or freezes frequently
- Error messages like 0x80070490 or 0x80131500 appear
- App icons are missing or corrupted in the store
Before performing complex troubleshooting, these quick reset options are worth trying.
Repair / Reset the Microsoft Store
- Open Settings:
Press Windows + I to open the Settings app.
- Select “Apps & features” from the Menu:
Navigate to the “Apps” section and select “Apps & features”.
- Locate Microsoft Store:
Scroll down or use the search bar to find “Microsoft Store” in the list. - Click the Three Dots:
Click the three-dot icon next to Microsoft Store, then select “Advanced options”.
- Click Repair / Reset:
Under “Reset”, click on the “Repair” button first. If issues persist, click the “Reset” button to fully restore the Microsoft Store to its default settings.
What Is the Difference Between Repair and Reset?
Repair: Attempts to fix the app without affecting user data or app settings. This is the least invasive and should be your first step.
Reset: Clears the Microsoft Store’s cache and configuration. This may sign you out and restore app permissions to default, but won’t remove installed apps.
Other Troubleshooting Tips
- Run Windows Update: Ensure your system is up-to-date. Microsoft often releases fixes for Store-related bugs via updates.
- Use Windows Store Apps Troubleshooter: Found in Settings → Troubleshoot → Other troubleshooters → Windows Store Apps.
- Check Time and Region Settings: Incorrect date or region may block the Microsoft Store from functioning correctly.
- Reinstall Microsoft Store via PowerShell: Advanced option for users comfortable with command-line tools.
💡 Note: Resetting the Microsoft Store will clear its cache and settings but won’t uninstall apps you downloaded through it.
Also Read:
- How to Install Windows Microsoft Store in Windows
- How to Uninstall Microsoft Store
- Fix: Cannot Find Path for AppxManifest.xml
Frequently Asked Questions
1. Will resetting Microsoft Store delete my installed apps?
No, resetting Microsoft Store will only clear its settings and cache. Your installed apps will remain unaffected.
2. Why is Microsoft Store not working on my Windows 11 PC?
This could be due to corrupted cache, outdated Windows version, or incorrect time/region settings. Try resetting the Store and updating your system.
3. What is the difference between repair and reset?
Repair attempts to fix the app without removing data, while Reset will restore it to factory defaults, clearing app settings.
4. Can I reinstall Microsoft Store if the reset doesn’t work?
Yes, advanced users can reinstall it using Windows PowerShell with administrative privileges.
5. Is there a way to fix Microsoft Store without using Settings?
You can try the Windows Store Apps Troubleshooter or use command-line tools like WSReset.exe or PowerShell for advanced repair options.